Your lease-end experience

Here to guide you at every step

As your lease comes to a close, this is your opportunity to reflect on the many miles and moments of discovery behind the wheel of your Bentley vehicle. At Bentley Financial Services, we have made every effort to ensure that your lease-end experience is seamless, convenient, and rewarding. Please review the information at the links below to begin planning the next exciting chapter in your Bentley story.

lease end faq

download lease-end brochure

New Beginning Landscape - background.jpg

A brand new beginning

Now that this chapter with your current Bentley vehicle is coming to an end, your next exciting discovery awaits. Whether you explore a new or previously owned vehicle, Bentley Financial Services can tailor a plan that offers the same comfort and freedom as you experience behind the wheel.

CREATE YOUR own

Retain your Bentley

Let us know if you prefer to return your vehicle, Bentley Financial Services can arrange for your purchase or refinance, or even extend your lease until your new Bentley vehicle arrives.

To explore your options, you are invited to get in touch with a lease-end specialist below (option 3).

Speak to a lease-end specialist

Call lease-end specialist

Return your Bentley

Would you prefer to return your Bentley vehicle?

Please review the pre-inspection process and vehicle return reminders sections, below. Then schedule a recommended pre-inspection with AutoVin below. Or, you may also contact your Official Bentley Dealer.

schedule pre-inspection

Call AutoVin

An Important Opportunity

Complimentary pre-inspection

Review your pre-inspection results

Reserve a time to return your Bentley vehicle

Review your last lease-end statement

Bentley Financial Services offers a pre-inspection of your vehicle, free of charge, before the conclusion of your lease. The complimentary service is an important step that can help you avoid any excess wear charges.

Approximately 60 days prior to your lease termination date, a lease-end specialist will contact you to schedule an appointment at a location that is most convenient for you, whether at your home, your office, or an Official Bentley Dealer.

Once your vehicle pre-inspection is complete, Bentley Financial Services will contact you with a report detailing any estimated excess wear charges. Descriptions and images are available at www.autovinlive.com (enter the inspection ID or account number and the last eight digits of your VIN).

We recommend making necessary repairs with an authorized Bentley dealer to avoid excess wear charges, prior to your lease return. Retain repair receipts and send to bfs.remarketing@bentleyfs.com or fax them to 1 866 586 0985 before your return date.

Remember, if you require any guidance throughout this process, Bentley Financial Services is available to assist you at 1 888 641 6386 (option 3).

Reach out to your Official Bentley Dealer to schedule the return of your vehicle. If you choose not to take advantage of the complimentary vehicle pre-inspection, a final vehicle inspection will take place at the Bentley dealer by our third-party inspection company, typically within a few days of vehicle return. You will be responsible for any excess wear and excess mileage charges based upon the terms of your lease agreement.

After you have returned your vehicle, you will receive your lease-end statement in the mail detailing any charges incurred for excess wear, excess mileage, vehicle disposition charges1, and any other applicable amounts due. If you purchased the optional Bentley Lease-end Protection, any applicable coverage will be reflected on your final invoice.

If you purchased any optional protection products and believe you have a claim, please check with your coverage provider prior to returning the vehicle.

Vehicle return reminders

We are here to help you every step of the way. To explore all of your lease-end options, please get in touch with a lease-end specialist below (option 3). We encourage you to take advantage of the complimentary preinspection through our third-party provider AutoVIN. Call 1 800 556 2811 to arrange your appointment at a location convenient for you.

• All scheduled maintenance must be up-to-date

• The braking system must function properly

• No service or warning lights should be illuminated

• All lighting systems (head lamps, tail lamps, fog lamps, etc.) must be fully functional and without cracks

• Airbags must be fully functional; anything that compromises that functionality will be subject to charge

• All components that are part of a battery electric vehicle or a hybrid vehicle charging system must be returned with the vehicle

• All other mechanical systems, inside and out, must be in good condition

• All as-delivered parts and accessories must be present in good condition: two master keys; owner’s manuals, and if applicable, entry and drive key plug; cargo cover; head restraints, etc.

• Tire and wheel swaps and other aftermarket alterations performed during lease must be professionally removed and the vehicle returned to original condition. Such items include wheels not meeting OEM specifications, radios, tinted glass, spoilers and body kits, vehicle wraps, etc.

• Mismatched tires (size, brand, model, and speed rating), snow tires, exposed cords, plugs, cut or flat tires, tire bulges, and tires that are not equivalent in quality and performance to the original tires are subject to replacement charge

• Torn or damaged convertible tops must be replaced

My Account

Call lease-end specialist

Loyalty Programs

Excess Wear Loyalty Waiver

If you are an existing Bentley Financial Services (BFS) lease customer transitioning to a new BFS lease or retail contract, you may be eligible for savings at lease-end. The Excess Wear Loyalty Waiver² offers a waiver up to $2,000 in billed excess wear when you lease or finance another Bentley vehicle through BFS. In addition, the disposition fee will also be waived upon satisfaction of the guidelines for the Excess Wear Loyalty Waiver.

Contact Your Official Bentley Dealer

²Bentley Financial Services (BFS) will waive up to $2,000 of billed excess wear on existing BFS leases for customers who lease or finance their next Bentley vehicle with BFS. Customer must return existing lease vehicle (see existing lease agreement for return details) concurrently with entering into a new BFS lease agreement or BFS finance contract. Customer is responsible to pay any billed excess wear charge over the waived amount. Excess mileage charges are not eligible for the waiver. Customer is responsible for the satisfaction of all other terms and conditions of the existing lease agreement (e.g., late charges, past-due or remaining non-waived monthly payments and any other fee or charges owed under the contract). The Loyalty Waiver cannot be redeemed as cash, nor can its value be applied or credited towards the new sale, lease or finance transaction. Limit one Loyalty Waiver per specified customer account, with a maximum value of $2,000. BFS Loyalty waivers are non-transferable. This offer is valid in the US only. Void where prohibited. This offer is subject to BFS credit application approval. Not all customers will qualify. BFS reserves the right to change or terminate the waiver at its sole discretion. Please see an authorized Bentley dealer for details.

If you purchased any optional protection products and believe you have a claim, please check with your coverage provider prior to returning the vehicle.

(1) Except New York Motor Vehicle Lease Agreements executed on or after January 1, 2025.

NEWSLETTER

CONFIGURATOR